Refund policy

Not Quite Right? We'll Make It Right.

We want you to feel completely confident in your Studio Fay piece. If something isn't right, we offer returns within 30 days of delivery.

To be eligible for a return:

• The item must be unworn, unused, and in its original packaging
• - Proof of purchase is required
• - Sale items are final sale and not eligible for return

To start a return, contact us at ammarulhaque1993@gmail.com with your order number, and we'll walk you through the next steps.

 

Once your return is received and inspected, we'll process your refund to the original payment method within 5-7 business days.

 

We currently do not offer exchanges directly. If you'd like a different piece, please place a new order and return the original.